PK8 Privacy Policy – How We Handle Your Data

PK8 is an online gaming and sports betting platform built specifically for players in the Philippines. When this policy refers to "PK8", "we", "us", or "our", it refers to the operator of the platform accessible at pk8.pl.

PK8 acts as the data controller for personal information collected through the platform. This means we determine how and why your data is processed. If you have any questions about our data practices, you can reach us at [email protected].

PK8 collects the following categories of personal data from players and visitors to the platform:

• Registration data: Your full legal name, date of birth, email address, and mobile number when you create an account.
• Verification data: A copy of a valid Philippine government-issued ID and proof of your payment method, required before your first withdrawal can be processed.
• Payment data: Bank account details or e-wallet account references (such as GCash or Maya) used for PHP deposits and withdrawals. PK8 does not store full card numbers or cryptocurrency wallet addresses.
• Activity data: Your betting history, game sessions, login times, and transaction records generated through normal use of the platform.
• Device and technical data: IP address, browser type, device model, and operating system collected automatically when you access PK8.
• Support communications: Records of emails or messages you send to our support team.

We only collect information that is necessary for the purposes described in this policy. Providing incomplete or inaccurate information may limit your ability to use certain platform features, including withdrawals.

PK8 collects your personal data through the following means:

• Directly from you — when you register an account, complete identity verification, submit a support request, or update your account settings.
• Automatically — through cookies, server logs, and similar tracking technologies when you browse or interact with the platform.
• From payment providers — confirmation data from Philippine banks or e-wallet providers when a transaction is completed or verified.
• From identity verification services — where third-party services assist in validating the documents you submit during the KYC process.

PK8 does not purchase or obtain personal data from data brokers or unrelated third-party marketing lists.

PK8 uses the personal data we collect for the following purposes:

• Creating and maintaining your account, and verifying your identity and age before approving withdrawals.
• Processing PHP deposits and withdrawals through your registered payment method.
• Delivering OTP codes and security notifications to your registered mobile number or email address.
• Monitoring account activity for fraud, money laundering, and other prohibited conduct as outlined in our Terms & Conditions.
• Supporting responsible gaming by detecting unusual patterns of play and flagging accounts that may need intervention.
• Responding to support requests and resolving disputes.
• Improving platform performance, fixing technical issues, and optimising the user experience for players across the Philippines.
• Sending account-related communications such as transaction confirmations and policy updates.

PK8 will not use your personal data for purposes that are incompatible with those listed above without first obtaining your separate consent or notifying you through an updated version of this policy.

PK8 does not sell your personal data. We may share your information only in the following limited circumstances:

• Payment processors: Philippine banks and e-wallet providers involved in processing your deposits and withdrawals require transaction-relevant details to complete transfers.
• Identity verification services: Third-party providers who assist PK8 in verifying government-issued IDs during the KYC process. These providers are contractually bound to handle your data securely and only for this purpose.
• Technology service providers: Companies that provide hosting, security, or platform infrastructure used to operate PK8. These providers access data only to perform services on our behalf.
• Legal and regulatory requirements: Where PK8 is required by law or a lawful authority to disclose account information — for example, in connection with a fraud investigation or a court order.

All third parties who process data on behalf of PK8 are required to maintain appropriate data security standards and to use your information only for the specific purpose for which it was shared.

PK8 retains personal data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce our agreements.

• Account and identity data is retained for the duration of your account and for a minimum period after closure as required by applicable regulations.
• Transaction records are retained to satisfy financial recordkeeping requirements under Philippine law.
• Support communication records are kept for a reasonable period following the resolution of your query.

Once the applicable retention period has passed and there is no legal basis to continue holding your data, PK8 will securely delete or anonymise it.

PK8 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse.

• SSL encryption: All data transmitted between your browser or mobile device and the PK8 platform is encrypted using SSL/TLS protocols.
• OTP verification: Sensitive actions such as withdrawals require one-time password confirmation sent to your registered mobile number.
• Access controls: Internal access to personal data is restricted to authorised personnel who need it to perform their roles.
• Security monitoring: PK8 monitors platform activity for signs of fraud, unusual login patterns, or potential data breaches.

While PK8 takes these precautions, no online system can be guaranteed completely secure. You also play a role in keeping your account safe — do not share your password or OTP codes with anyone, and contact [email protected] immediately if you suspect your account has been compromised.

As a player on PK8, you have rights regarding the personal data we hold about you. These include:

• Right to access: You can request a copy of the personal data PK8 holds about you.
• Right to correction: If any information we hold is inaccurate or incomplete, you can ask us to correct it.
• Right to deletion: You may request that PK8 delete your personal data, subject to our legal and regulatory retention obligations.
• Right to restrict processing: In certain circumstances, you can ask us to limit how we use your data while a concern is being reviewed.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time. This will not affect any processing that took place before the withdrawal.

To exercise any of these rights, contact PK8 at [email protected]. We will respond to verified requests within a reasonable timeframe. We may need to confirm your identity before actioning a request to protect your data from being accessed or deleted by someone else.

PK8 uses cookies and similar tracking technologies to make the platform work correctly and to understand how players interact with it. Cookies are small text files stored on your device when you visit the site.

• Essential cookies: Required for the platform to function — keeping you logged in, remembering your session, and ensuring security features work correctly. These cannot be disabled without breaking core functionality.
• Performance cookies: Help PK8 understand which pages are visited most and where technical errors occur, so we can improve the platform experience.
• Preference cookies: Remember settings you have chosen, such as display preferences, so you do not have to reset them each visit.

Most browsers allow you to control cookies through their settings. Blocking essential cookies may prevent certain parts of PK8 from working properly, including logging in and completing transactions.

PK8 is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor has registered on PK8, please contact us immediately at [email protected].

Upon confirmation that an account was registered by a minor, PK8 will suspend the account, delete the associated personal data where legally permissible, and handle any associated balance in line with our Terms & Conditions.

PK8 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations. When we make changes, the revised policy will be published on this page with an updated "Last updated" date.

For significant changes that materially affect how your data is used, PK8 may notify registered players by email or through an in-platform message. Your continued use of PK8 after a policy update constitutes acceptance of the revised terms.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way PK8 handles your personal data, please get in touch:

• Email: [email protected]
• FAQ: pk8.pl/faq

We aim to respond to all privacy-related queries within two business days. For account deletion or data export requests, please include your registered email address in your message so we can verify your identity before processing the request.